Program Recap Alert!

Friday, September 29, 2023 10:52 AM | Anonymous member (Administrator)

Program Recap Alert!

Did you join us for our panel discussion last week?


We kicked off our learning season with a panel discussion about Future-Proofing Talent


What did we learn?


Our panel of experts discussed Artificial Intelligence in the workplace, cross-generational approach to technology, telling stories with data, and supporting our teams in this time of seemingly constant change.


AI, Chat GPT, and regulatory questions


Dan Cox kicked off the day with a demonstration of Chat GPT and discussed its use in creating written material in the workplace, ranging from resumes to training materials. 

Our moderator posed the thought-provoking question of how can Chat GPT make us more efficient in our work and what are the impacts on our business initiatives or for our customers?” 

We also dipped our toes into the waters of the regulatory discussion, acknowledging that with new technology new regulations are arising, and these changes come with potential training needs.


Cross-generational considerations


As technology often does, the discussion was prompted around cross-generational trends in technology use, comfort, and adoption.

One of the big takeaways of the discussion was that showing the benefits and capabilities of technology is a great place to start. The analogy was made of leading the horse to the water and then letting them drink.

When it comes to digital literacy, the consensus was that we need to make it meaningful.

Telling stories with data


As our use of technology increases, we have so much more access to data. 

Molly Lindberg discussed the need for employees who are able to to speak to both sides- they can walk the walk and talk the talk on the technical side, and they can translate that into meaningful information for the business leaders. This is so important as we advocate for training needs and technology tools.

Richard Parent expanded on this to emphasize that we need to be focused on teaching people how to consume data and think critically about that data. He emphasized the need to skill-up storytellers and skill-up story readers.


Trends with change- supporting our teams


All of our panelists chimed into the discussion about supporting people in this climate of rapid change. We briefly discussed the trend of employees retiring rather than adapting as well as the obstacle of younger employees intentionally resisting technology.

While we didn’t find all of the solutions in our training session, we had an interesting discussion about setting internal standards and policies, managing risk, and building psychological safety in the workplace.


If you missed the training but we’ve piqued your interest…


This was the first training of the season, and it was our way of opening the door to our training year theme of Future Proofing Talent: Navigating the Skills Revolution. We hope to see you at our future trainings!


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