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The Language of Leaders: How Motivational Communication Helps Managers Excel

  • Tuesday, April 21, 2020
  • 8:00 AM - 9:30 AM
  • Zoom!


Date: Tuesday, April 21, 2020

Time: 8:00 – 9:30 AM 
Location: ONLINE! Registrants will receive a Zoom link
Register by: Friday noon, April 17, 2020


The Language of Leaders: How Motivational Communication Helps Managers Excel

Why is communication so often an "elephant in the room" when managers and executives gather?



Trendy management models are often popular in the workplace, but managing is about moving people to get things done, and that requires the effective use of language.

This session focuses on how managers can use language in everyday interactions to inspire their teams. We will examine three important skills: managing difficult conversations, delivering feedback effectively, and being transparent. These skills are all forms of motivational communication, and are key to influencing individuals, teams, and organizations.

Learning Goals:

  1. Help managers understand how to handle difficult conversations
  2. How to give feedback constructively
  3. How to use three types of motivating language to influence an audience


Ken O'Quinn

Photo of Presenter Ken O'QuinnKen O'Quinn, principal of Writing with Clarity, is a communications workshop leader and writing coach. He is a contributing author of ATD's 2019 book on leadership, titled "Focus on Them," and he is the author of "Business Writing for Managers," part of the ATD at Work series of booklets. His clients include Facebook, Chevron, United Healthcare, GE, TD Bank, Unum, and MEMIC.

Cancellation Policy: A full refund will be issued if the cancellation request is made on or before 5 calendar days before the scheduled program. Please email events@tdmaine.org with your inquiries.


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